I want to Cancel my order
Once you’ve placed your order, we cannot accept cancellation/refund requests after 24 hours. Why? We will work on your custom card when you place your order. Our artists and team put in their time and effort to ensure that every detail is perfect, and we want to ensure your card is made with the utmost care and attention.
At Curious Destiny, we take immense pride in meticulously hand-making every order. Our talented artists pour their hearts and souls into creating the perfect masterpiece just for you. Since everything is customized, we’re unable to accept cancellation requests. But hey, no worries—we’ve got some other options up our sleeves!
So, before you complete payment, please double-check all the details, including the image of your pet and the customization options you’ve chosen. Make sure it’s exactly what you want, as we won’t be able to process any cancellations after the 24-hour window.
But hey, don’t worry! We’re confident that you’ll be thrilled with the final result of your Curious Destiny card. Our team is dedicated to creating a one-of-a-kind piece of art that will bring a smile to your face and be cherished by you and your pet for years to come.
If you have any questions or concerns about your order, contact our friendly customer support team at info@curiousdestiny.com. We’re here to ensure that your Curious Destiny experience is fantastic. Thank you for choosing us to create a special keepsake for your furry friends and family!
Return Policy
At Curious Destiny, we pride ourselves on creating custom, one-of-a-kind products tailored to your unique pet. Our team of skilled artists puts their heart and soul into hand-making and hand-drawing each order with meticulous care. However, due to our products’ highly personalized nature, we cannot accept returns or cancellations once an order has been placed.
If you’re dissatisfied with your illustration, we will offer product revisions to ensure it meets your expectations. We want you to be over the moon with your purchase!
If your merchandise arrives damaged or broken, fret not! We’ll swiftly arrange for a replacement product to be sent to you with accelerated shipping. Just snap a quick picture of the damaged product so we can share it with our service provider.
But fear not! We are committed to ensuring your utmost satisfaction with your Curious Destiny experience. If you have any concerns or questions about your order, our friendly customer service team is always here to help info@curiousdestiny.com. We’ll do everything we can to ensure your product meets your expectations and keep that smile on your face!
